Homeowner FAQ's Answered
At Exterior Point, we know that improving your home is a big decision—one that should feel exciting, not overwhelming. That’s why we’ve put together this comprehensive list of frequently asked questions to give you clarity, confidence, and a clear understanding of what to expect.
Whether you’re planning a roof replacement, new windows, siding upgrades, or another exterior project, our goal is to help you make informed choices that fit your home, your style, and your budget. Here, you’ll find straightforward answers about our services, workmanship, materials, warranties, financing options, and what it’s like to work with our team—so you can move forward with peace of mind.
General
How do I know if my home needs exterior renovations?
Look for signs like peeling paint, rotting wood, cracked siding, drafty windows, rising energy bills, or shingles lifting on your roof. You may also notice interior signs like temperature inconsistency or leaks. If your exterior materials are 15–25+ years old, it’s worth getting an inspection. A professional evaluation can confirm whether repairs or full replacement make the most sense based on condition and long-term cost.
How long do exterior remodeling projects usually take?
Timelines vary based on the scope of work. A standard roof replacement typically takes 1–2 days, window installations take 1–3 days, and full siding projects may take 7–14 days depending on the size of the home. Weather and material availability can extend schedules. Before work begins, we provide a clear timeline and keep you updated throughout the project.
Do I need permits for exterior work?
We handle all permit applications and paperwork as part of our process for roofing, windows, and siding replacement. This ensures the project meets state and local building codes, is inspected properly, and maintains compliance for resale or insurance documentation.
How do I choose a reliable exterior contractor?
Look for a company with:
Verified reviews
Local office and service history
Licensed and insured operations
Clear written estimates
Material and workmanship warranties
Avoid contractors who offer vague pricing, pressure tactics, or “too-good-to-be-true” discounts. Transparency and consistency are key.
What type of Warranties do you offer?
We provide two layers of protection on every project:
Manufacturer Warranty – This covers the materials themselves (roofing, siding, windows, doors) against defects. For most products, these are lifetime and include transferable coverage if you sell your home.
Workmanship Warranty – This covers the quality of our installation. If anything was installed incorrectly or needs adjustment due to labor, we fix it at no cost. No hassle, no fine print.
Our warranties are provided in writing and reviewed with you before any work begins so you know exactly what’s covered.
Do you offer Financing options?
Yes. We offer flexible monthly payment plans through trusted home improvement financing partners. This allows you to complete your project now and pay over time, rather than all at once. We have options for a range of credit profiles, including low-payment and no-interest promotional plans when available. Approval is quick, there’s no obligation to apply, and we provide the payment options alongside your project estimate so you can choose what works best for your budget.
Roofing FAQ
How do I know if I need a roof repair or full replacement?
If there are isolated leaks or small damaged areas, repair may be sufficient. However, if shingles are curling, granules are shedding, soft spots are present, or the roof is 15–25+ years old, replacement is typically more cost-effective than continuous repairs. A roof inspection determines the best approach based on long-term durability and cost.
How long does a roof replacement take?
Most residential roofs can be replaced in one day. Larger or more complex roofs may take 2–3 days. We complete full cleanup and magnetic nail sweeping before leaving the property.
What are the signs my roof needs to be replaced?
Common signs include:
Shingles curling, cracking, or missing
Granules collecting in gutters
Dark streaks or algae growth
Water stains on ceilings or attic
Soft wood or sagging decking
If multiple symptoms appear at once, replacement is usually more cost-effective than repairs. A professional inspection will confirm condition and remaining life.
What affects the cost of a roof replacement?
Price depends on:
Size and pitch of the roof
Number of layers to remove
Type of shingles selected
Underlayment and ventilation upgrades
Structural or decking repairs
Most NJ roof replacements range $12,000–$28,000+. We provide exact project pricing after inspection and include monthly payment options to fit budget and timeline.
How long does roof installation take?
Most residential roofs are completed in one day, with full cleanup included. Larger or more complex roofs may take 2–3 days. Weather can shift scheduling slightly, but we confirm timing before starting and keep you updated throughout the project.
Do you replace rotten or soft wood under the shingles?
Yes. We inspect the decking during tear-off, and if any plywood or structural sections are soft, wet, or damaged, we replace them before installing the new roof. This ensures the new system performs properly and meets code.
What is an Owens Corning Preferred Contractor?
An Owens Corning Preferred Contractor is part of Owens Corning’s professional network of roofing contractors who meet strict standards for quality, reliability, and professionalism.
To earn the designation, a contractor must:
Be licensed and insured in their operating state.
Maintain a good standing with the Better Business Bureau (BBB).
Demonstrate a proven track record of high-quality installations.
Complete Owens Corning training programs on product installation and best practices.
Offer and uphold Owens Corning system warranties, which are available only through certified contractors.
Window Replacement
How can I tell if my windows need to be replaced?
Common signs include drafts, difficulty opening/closing, condensation between the panes, outside noise becoming louder, and rising heating or cooling bills. If the frames are warped, cracked, or rotting, replacement is usually more cost-effective than repair. Homes with windows 15–25+ years old typically benefit from new energy-efficient windows to improve comfort and reduce utility costs.
How much do replacement windows cost?
Window replacement cost depends on a few factors, including size, style, glass package, and efficiency ratings. Larger picture and bay windows cost more due to custom framing and labor. We provide clear itemized pricing and monthly payment options so you can choose what fits your budget.
Do new windows really improve energy efficiency?
Yes. Modern windows use insulated glass, low-E coatings, super spacers, and reinforced frames that reduce heat loss in winter and heat gain in summer. This helps stabilize indoor temperature, reduce drafts, and lower HVAC workload. Many homeowners notice a 20–30% improvement in energy efficiency depending on the number of windows replaced.
How long does window replacement take?
Most standard window installations take 1 day for 6–12 windows. Larger projects or specialty windows may require 2–3 days. We install one window at a time to avoid exposure and ensure your home stays clean and protected during the process. Full cleanup and disposal of old windows are always included.
Can you replace windows in the winter?
Yes — window replacement can be done year-round, including winter. Installers work room-by-room, limiting exposure to just a few minutes per window. Modern installation methods and insulating foam sealants make winter installs just as reliable as summer installs. The key is keeping interior temperatures stable during the swap.
What type of warranty comes with new windows?
We provide both manufacturer warranties (covering the window materials, glass seals, and hardware) and a workmanship warranty for the installation itself. Many window products come with lifetime or transferable warranties, meaning coverage can extend to the next homeowner if you sell your home. All warranties are reviewed in writing before installation.
What styles of windows do you offer?
Exterior Point offers a full range of high-quality, energy-efficient replacement windows to fit any home style or budget. Our most popular options include:
Double-Hung Windows – Classic and easy to clean with both sashes that tilt in.
Slider Windows – Smooth horizontal operation, perfect for wide openings.
Casement Windows – Crank-out design for maximum ventilation and a tight seal.
Bay & Bow Windows – Add architectural character and extra interior space.
Picture Windows – Large fixed panes that maximize natural light and views.
Awning & Hopper Windows – Great for basements or bathrooms for airflow and privacy.
All our windows are custom-made, ENERGY STAR® certified, and available in multiple frame colors, grid styles, and glass options to match your home’s design and improve efficiency.
Siding Replacement
How do I know if my siding needs to be replaced?
Look for cracks, warping, fading, rotting, moisture stains, bubbling paint, or soft spots in the wall. You may also notice higher heating or cooling bills, pests getting in, or interior drywall showing water damage. If your siding is 15–25+ years old, replacement is often more cost-effective than patch repairs because it protects your home’s structure and improves energy efficiency.
How much does siding replacement cost?
The cost of siding replacement depends on the size of the home, material choice (vinyl vs. fiber cement), trim details, and removal of old siding. We provide clear itemized pricing and monthly payment options so you can choose what aligns with your goals and budget.
What is the difference between vinyl siding and fiber cement siding?
Vinyl siding is budget-friendly, low-maintenance, and available in many colors.
Fiber cement siding (like Hardie) offers superior durability, fire resistance, and a more upscale, wood-grain look. It costs more upfront but lasts longer and holds color better. The best choice depends on your home style, budget, and long-term maintenance plans. We go through the pros and cons during your consultation.
How long does siding replacement take?
Most siding installations take 3-5 days, depending on home size and material selection. The process includes removing old siding, repairing any damaged sheathing, installing weather barriers, adding trim, and finishing details. We communicate progress daily and ensure your home stays sealed and protected during the project.
Will siding replacement improve my home’s energy efficiency?
Yes. New siding helps reduce drafts, stabilize interior temperature, and block moisture. When paired with house wrap and optional insulated backing, siding can noticeably improve comfort and reduce heating and cooling costs. Many older homes benefit significantly because their original exterior insulation was minimal or now deteriorated.
Do you replace damaged wood under the siding?
Yes. During removal, we inspect the sheathing and framing. If we find areas that are soft, rotted, or moisture-damaged, we replace them before installing new siding. This ensures the new exterior is structurally sound and prevents issues from resurfacing later. We review any repair findings with you before proceeding.
